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dataLoom.

Data protection and data safety

As of: 1.10.2024

Introduction

We take the protection of our website users' data very seriously and are committed to protecting the information that users provide to us in connection with their use of our website. Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This Privacy Policy explains our information collection, use, and disclosure practices when you use our digital assets and access the Services through your devices.

Please read this Privacy Policy carefully and make sure you fully understand our information practices before using our Services.

 

If you have read this policy, fully understand it, and do not agree with our practices, you must stop using our digital assets and services. By using our services, you acknowledge the terms of this Privacy Policy. Continued use of the services constitutes your consent to this Privacy Policy and any changes to it.

This Privacy Policy will help you understand:

  • How we collect data 

  • What data we collect 

  • Why we collect this data 

  • Who we share the data with 

  • Where the data is stored 

  • How long the data is stored 

  • How we protect the data 

  • How we treat minors 

  • Updates or changes to the privacy policy 

  • ​

What data do we collect?

The following is an overview of the information we may collect:

  • Non-identified and non-identifiable information that you provide during the registration process or that is collected through the use of our services (“non-personal information”). Non-personal information does not allow any conclusions to be drawn about who collected it. The non-personal information we collect consists primarily of technical and aggregated usage information. 

  • Individually identifiable information, i.e. all information that can be used to identify you or could be used to identify you with reasonable effort (“personal data”). The personal data that we collect through our services may include information that is requested from time to time, such as names, email addresses, postal addresses, telephone numbers, IP addresses and more. If we combine personal data with non-personal data, we will treat it as personal data for as long as it remains in combination. 

 

How do we collect data? 

The main methods we use to collect data are listed below:

We collect data when you use our services. So when you visit our digital assets and use services, we may collect, record, and store usage, sessions, and related information.We collect data that you provide to us yourself, for example, your name, address, email address, IP address, and more.

 

  • We collect data when you use our services. So, when you visit our digital properties and use services, we may collect, record and store usage, sessions and related information. 

  • We collect data that you provide directly to us, for example, when you contact us directly through a communication channel (e.g. an email with a comment or feedback). 

  • We may collect data from third-party sources as described below. 

  • We collect information that you provide to us when you sign up for our services through a third party service provider, such as Facebook or Google. 

 

Why do we collect this information?

 

We may use your information for the following purposes:

 

  • to provide and operate our services; 

  • to develop, customize, and improve our services; 

  • to respond to your feedback, requests and requests and to offer help; 

  • to analyze demand and usage patterns; 

  • for other internal, statistical, and research purposes; 

  • to enhance our data security and fraud prevention capabilities; 

  • to investigate violations and enforce our terms and policies, as well as to comply with applicable law, regulations, and/or governmental requests; 

  • to send you updates, news, promotional materials, and other information related to our services. For promotional emails, you can choose whether you wish to continue receiving them. If not, simply click on the unsubscribe link in these emails. 

 

Who do we share this data with?

 

We may share your data with our service providers to operate our services (e.g. storing data on third-party hosting services, providing technical support, etc.).

 

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action regarding illegal activities or other misconduct; (ii) to establish or exercise our legal rights; (iii) to protect our rights, property or personal safety, or the safety of our users or the public; (iv) in the event of a change of control at our company or at one of our affiliated companies (by way of merger, acquisition, purchase of substantially all assets, etc.); (v) to collect, maintain, and/or manage your information through authorized third-party service providers (e.g., cloud service providers) as reasonably necessary for our business purposes; (vi) to work with third parties to improve your user experience. For the avoidance of doubt, we may transfer or disclose non-personal information to third parties or otherwise use non-personal information in our discretion.

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Cookies and Similar Technologies

 

When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“Tracking Technologies”). These Tracking Technologies may enable third parties to collect your information automatically to improve the navigation experience on our digital properties, optimize their performance and ensure a customized user experience, as well as for security and fraud prevention purposes.

 

To find out more, please read our Cookie Policy.

We may deliver advertisements through our Services and our digital properties (including websites and applications that use our Services), which may also be tailored to you, such as ads based on your recent browsing behavior across websites, devices or browsers.

 

We may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or HTML5 local storage and/or other technologies to serve these ads to you. We also may use third parties to serve targeted ads, such as network advertisers (i.e., third parties that serve ads based on your site visits). Third-party ad networks, advertisers, sponsors and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and to customize advertising content for you. These third-party cookies and other technologies are subject to the specific privacy policy of the respective third-party provider and not this one.

 

Where do we store the data?

 

Non-personal data

 

Please note that our companies, trusted partners and service providers are located around the world. We store and process all non-personal data we collect in various jurisdictions for the purposes described in this Privacy Policy.

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Personal data

Personal Data

Personal Data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and as necessary for the proper provision of our Services and/or as required by law (as further explained below) in other jurisdictions.

 

How long do we keep the data?

 

Please note that we keep the collected data for as long as necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes and to enforce our agreements.

We may correct, amend, or delete inaccurate or incomplete data at any time at our discretion.

 

How do we protect the data?

 

Our digital asset hosting service provides us with the online platform through which we offer our services. Your data may be stored through our hosting provider's data storage, databases, and general applications. They store your data on secure servers behind a firewall and provide secure HTTPS access to most areas of their services.

All payment options offered by us and our hosting provider for our digital assets comply with the PCI DSS (Payment Card Industry Data Security Standard) of the PCI Security Standards Council (Council for Security Standards of the Payment Card Industry). This is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information (including physical, electronic, and procedural measures) by our store and service providers.

Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute privacy and security of the information that you upload, post or otherwise share with us or others.

For this reason, we ask that you please create strong passwords and avoid providing us or anyone else with any confidential information that you believe could significantly and/or permanently harm you if disclosed. In addition, because email and instant messaging are not considered secure forms of communication, we ask that you not share any confidential information through either of these communication channels.

 

How do we treat minors?

The Services are not intended for use by persons under the legal age. We will not knowingly collect data from children. If you are under the legal age, you should not download or use the Services or provide us with any information.

 

We reserve the right to request proof of age at any time so that we can verify whether minors are using our Services. In the event that we become aware that a minor is using our services, we may prohibit such users from accessing our services and block them, and we may delete all data stored by us about that user. If you have reason to believe that a minor has provided us with information, please contact us as explained below.

We will only use your personal information for the purposes set out in this Privacy Policy and only where we reasonably believe that:

 

  • the use of your personal information is necessary to perform or enter into a contract (for example, to provide you with the Services themselves or customer care and technical support); 

  • the use of your personal information is necessary to comply with relevant legal or regulatory obligations; or 

  • the use of your personal data is necessary to support our legitimate business interests (provided that this is always done in a manner that is proportionate and respects your data protection rights). 

As an EU resident, you can:

 

  • request confirmation as to whether or not personal data concerning you is being processed and request access to your stored personal data and to certain additional information; 

  • request to receive personal data that you have provided to us in a structured, commonly used and machine-readable format; 

  • request the correction of your personal data stored by us; 

  • request the deletion of your personal data; 

  • object to the processing of your personal data by us; 

  • request the restriction of the processing of your personal data, or 

  • file a complaint with a regulatory authority. 

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal information we collect and how we use it, please contact us as indicated below.

In the course of providing the Services, we may transfer data across borders to affiliated companies or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the Services, you consent to the transfer of your information outside of the EEA.

 

If you are located in the EEA, your personal information will only be transferred to locations outside the EEA where we are satisfied that an adequate or similar level of personal information protection is in place. We will take appropriate steps to ensure that we have adequate contractual arrangements with our third parties to ensure that appropriate safeguards are implemented to minimize the risk of unlawful use, alteration, deletion, loss or theft of your personal information and that such third parties act in accordance with applicable law at all times.

Rights under California Consumer Privacy Law

 

If you are a California resident, you may be entitled to request access to and deletion of your information under the California Consumer Privacy Act (“CCPA”).

 

To exercise your right to access and delete your information, please see below for information on how to contact us.

We do not sell personal information about users for the purposes of the CCPA.

Updates or Changes to the Privacy Policy

We may revise this Privacy Policy from time to time in our sole discretion, but the version posted on the Site will always be current (as indicated by the “Last Updated” date). Please check this Privacy Policy periodically for changes. If the changes are significant, we will post a notice on our Site. Your continued use of the Services following the posting of changes to our website will be deemed your acceptance of the changes to the Privacy Policy and your agreement to be bound by the terms of such changes.

 

Contact

If you have general questions about the Services or the information we collect about you and how we use it, please contact us at:

Name: Nhu Cuong Ngo

Address: Auf der Kanzel, 70191 Stuttgart

Email address: ncn@dataloom.de

 

DISCLAIMER 

 

The information contained herein is not intended to replace legal advice, and you should not rely on it alone. Specific requirements regarding legal terms and policies may differ from state to state and/or jurisdiction to jurisdiction. As set forth in our Terms of Service, you are responsible for ensuring that your Services are permissible under the laws applicable to you and that you comply with them.

To ensure that you are fully complying with your legal obligations, we strongly encourage you to seek professional advice to better understand what requirements apply to you specifically.

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